We’re sorry you didn’t love our Vitamin Enriched Filters ! We are gladly offering you to return new or gently used products for a full refund within 14 days of purchase, in most cases. We will accept full and partial returns for a refund if you are not completely satisfied with our products. We will only accept returns in their original product packaging. We also reserve the right to deny any return requests or orders that do not meet the criteria for a full refund or that may be fraudulent. Once received and inspected, we will issue your refund to your original form of payment in up to 1-3 business days. You'll receive an automatic email confirmation, and this should reflect on your bank statement within 7-10 business days, depending on your financial institution.